10 Steps to LEAN -- 1
1. Identify the "True North" (Strategy Deployment)
Lean is a journey, and you can't navigate without a compass. Hoshin Kanri is the method used to ensure that the "Vertical" (Executive) goals match the "Horizontal" (Frontline) capabilities.
The Mechanics: Create an X-Matrix to link long-term breakthroughs to annual objectives and specific improvement projects.
The Deep Dive: It’s about "Catchball"—the back-and-forth negotiation between levels of management to ensure goals are realistic and resourced.
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