Step 5: Define the success metrics

 

Step 5: Define the success metrics

These usually go at the bottom of the X-Matrix.

These answer:
How will we know whether the objectives and initiatives are working?

Examples:

  • Lead time
  • OEE
  • Changeover time
  • OTIF
  • Scrap rate
  • First pass yield
  • Schedule attainment
  • PM completion rate
  • Safety incident rate

Each metric should have:

  • a definition
  • current baseline
  • target
  • review frequency

Try to avoid vanity metrics. Use measures that show actual operational movement.

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