Step 5: Define the success metrics
Step 5: Define the success metrics
These usually go at the bottom of the X-Matrix.
These answer:
How will we know whether the objectives and initiatives are working?
Examples:
- Lead time
- OEE
- Changeover time
- OTIF
- Scrap rate
- First pass yield
- Schedule attainment
- PM completion rate
- Safety incident rate
Each metric should have:
- a definition
- current baseline
- target
- review frequency
Try to avoid vanity metrics. Use measures that show actual operational movement.
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